Tuesday, December 29, 2015
Thursday, December 17, 2015
Wednesday, December 16, 2015
A letter from the President/CEO
This was a letter that our
President/CEO sent to all of our employees. We edited it a bit but wanted to
share with everyone a glimpse in to our day and why we do what we do.
Hey guys,
So, I don’t know about you, but
there are certain moments in your life when everything suddenly becomes crystal
clear. In these moments, you remember why we are all here in the first place
and what our special purpose is in life. Family, friends and loved ones are
everything to us. We’ve all been chosen to not only take care of our own and
each other, but to take care of others when nobody else can.
I had one of those moments today
after receiving a call from the brother of a former patient (we will call her
Jen due to HIPAA). They initially found us through the Mayo Clinic back in
2011, after a case manager there, reached out to us to help this family who had
received a failed treatment and now needed to return home. It was a story we’ve
all heard a million times – “Jen’s” insurance company denied her coverage, and nobody
would take her flight due to a lack of funds. We decided to step up and
pay for the flight despite knowing nothing was for certain given her health,
and also that COBRA had been denied and we’d likely never receive payment
for any services rendered. We were diligent and felt there was a chance
for survival, and we agreed to take that chance after falling in love with the
family in peril.
Fast-forward four years, and today I
received the call from “Jen’s” brother to reiterate his gratitude and remind me
of just how much we impacted and helped his family. We were all strangers
brought together through necessity, and we formed a bond with their family that
will last forever simply by lending a helping hand. “Jen” lost her battle last
year, but I implore you to always remember that LIFE IS GOOD, and that no
matter what we’re facing in our day-to-day lives, there is somebody else out
there suffering 10 times more than we could ever imagine.
When you come into work burned out
or overly stressed, remember - this is what we were all chosen to do. This is
what will yield us all the ripest fruits of our labor. So, while many
people take, take, take, thinking that this is the path to success, I, like
many others, have gone down that path before. It may be the easiest path to
follow, but it’s not the most rewarding, and in the end, I believe we’ll all
understand that. We will all be gone someday, and I pray that each and every
one of you can experience many more moments like the one I shared with Paul
this morning.
Our work is tough, team, and it always
will be. I have always promised that once you are on this team you become
family to me, and I vow to never leave you stranded. I love every one of
you. I’m trying my very hardest to create and maintain a work environment that
helps you find the ultimate success in life.
When your moment comes, may it be
filled with laughter, happiness and joy. You are all amazing, and I thank you
for it.
Cheyenne
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